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Community Forum : Questions for Members |
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Subject : Assessment of Students Using Your Center Space..
05/12/2020 12:22:39 PM
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| Clare Lemke |
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Posts: 3
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Hello Friends and Colleagues,
We are re-evaluating how we assess students and other visitors using our center space, and I'm curious how you all approach assessment in your spaces. If you are willing to share thoughts, examples of your assessment tools/surveys, etc. we are wondering the following:
1. Do you assess how many students use your center space? If so, how do you collect this data?
2. Do you collect student university IDs?
3. If you have a sign-in process for your center, what questions do you ask?
4. Do you track visitors using your space who are not students (I.e. faculty and staff, community members not associated with the university, etc.)?
5. Do you assess how many students meet with your staff one-on-one? Or group/org meetings your staff facilitate with students? If yes, how do you collect this data? What (if any) questions are you asking students meeting with your staff pre and/or post visit?
6. With the move of many of our centers to more virtual spaces in the year(s) to come, is this changing any of your assessment practices?
Thank you in advance for your willingness to share—I so appreciate learning more about the work we are all doing!
Warmly,
Clare Lemke, PhD
she, her, hers
Director, LGBT Resource Center, University of Utah
A. Ray Olpin Student Union, Room 409 ● 200 S. Central Campus Dr. ● Salt Lake City, Utah 84112
[email protected]
801-587-7973 |
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Subject : Re:Assessment of Students Using Your Center Space..
05/12/2020 01:46:11 PM
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| Cristina Yelvington |
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Posts: 16
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Hi Clare,
We use a Google form on an iPad in our front space for everyone who comes in. This is what we use to assess the number of people who come through our office and for what purpose.
We ask:
1. I am a...
a. student
b. staff
c. faculty
d. guest
e. other:
2. I am visiting to...
a. Where is... located?
b. Grab buttons
c. Study
d. Meet with a staff member
e. Meet with fellow students
f. Learn about the office
g. Borrow equipment
h. Pick up certificate (for completion of trainings in our office)
i. For MCC points (it is a consortium of multicultural student organizations we manage; orgs get points for different levels of engagement with our office, including visiting our front space)
3. If you'd like to join our email listserv, please enter your email:
Then we have more MCC specific questions.
We don't collect IDs. In terms of the use of virtual space, we track engagement using insight tools on our social media and it's easy to capture a list of attendees for a meeting in Zoom or Teams.
I hope this helps!
All the best,
Cristina Yelvington
she/her/hers
[email protected] |
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Subject : Re:Assessment of Students Using Your Center Space..
05/12/2020 05:39:18 PM
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| Kim Creasap |
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Posts: 3
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Hi Clare,
Re: question 5: We use Calendly for 1-1 meetings and student Org sessions. We ask for their student ID number and the nature of their visit right in the Calendly link. At the end of the year, you can use ID numbers for demographic info and the appointment list for number, type, and topic of meetings.
Thanks for asking these great questions! I’m following. I’d also love to hear what folks are doing by way of contingency planning for fall if you are asked to return to campus (occupancy limits, cleaning, furniture arrangement to encourage distance, etc.).
Kim Creasap
she/her
[email protected] |
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Subject : Re:Assessment of Students Using Your Center Space..
05/22/2020 02:43:06 PM
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| Clare Lemke |
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Posts: 3
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Thank you Cristina and Kim for sharing this! It is really helpful to learn more about what others are doing as we make decisions around how we would like to change our check-in process.
In our space, students check in on an ipad at the front desk and answer a few questions related to demographics and reason for visit. They also have to sign in with a university ID, though we do not require students to check-in to use our space. We want to make our survey shorter and more specific to what we need to know for current goals, make it easier to complete via a QR code displayed in the space that students can scan and check in on their phones, and have an anonymous option. We also are talking about doing a quick intake and post-visit survey for students meeting with staff to get a better sense of what kind of impact such meetings have.
Of course, this is all now within the added challenge of much, if not all, of our programming might be virtual this fall and our lounge space may be closed. So, we will have to discuss what assessing virtual spaces will look like, too.
Kim, to your point, we are deep in conversation with our campus partners deciding what fall will look like for us. I’d welcome the chance to talk more within the Consortium about creative ideas people are using, resources, etc.
Thank you again!
Clare |
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